Ecobank Customer Value Manager · FLEXCUBE · Temenos · Ecobank AI
Overview
Customer Value Command Center
Find the next best action for every eligible Ecobank customer.
Rules control eligibility. Ecobank AI explains the opportunity. Bankers, marketers, compliance, and executives work from one governed view.
Segment Breakdown
Integration Readiness
FLEXCUBE: customer, product, transaction ingestion endpoints ready.
Temenos: normalized batch import shape ready.
UCH: optional enrichment boundary preserved.
Bank rollout: OpenAPI and production gates documented.
Next Best Action
Offers & Actions
Collaboration
RM Task Workspace
Marketing Campaign Builder
Product Catalog Admin
Approvals & Compliance Queue
Executive Analytics
IT / Admin Console
Financial Wellness
Profitability & Pricing
Next Best Offers
Decision Strategy Designer
Connector Status
Campaign Feedback
Operation History
Strategy Versions
Strategy Audit Log
AI/LLM Live Status
AI Gateway — Security & Telemetry
Every AI call is filtered by the gateway: input PII redaction, prompt-injection classifier, rate limit + token budget, RAG retrieval over platform knowledge, DLP output scan, and per-call telemetry (latency, tokens, cost). All numbers below are live from the gateway log.
Security Events (recent)
User Feedback (thumbs)
Model Card — Ecobank AI
Ecobank AI Assistant
Banker AI Assistant
Prompt & Model Governance
Dual AI Router
AI Evaluation & Hallucination Checks
Bias / Fairness Monitoring
AI Audit Trail
Production AI Controls
FLEXCUBE / Oracle Setup Wizard
Ecobank Product Catalog
Data Center / Africa Rollout Readiness
Production Readiness Command Center
Data Mapping Studio
Connector Error / Retry Queue
Security Admin / SSO Status
Encryption & Key Management
User Admin Console
New User Access Areas
Role Permission Matrix
Privileged Change Review Trail
User Activity & Audit Log
Country Configuration
Legal / Compliance Evidence Vault
Deployment Checklist for Ecobank IT Sign-off
Production-pilot readiness
Readiness QA
Module Readiness Checks
Ecobank Inputs Still Needed
FLEXCUBE Contract Proof
Global Systems to Beat
Missing Capabilities
Ecobank North Star
Users & Access
Directory of every person with access to the Ecobank CVI platform. Manage roles, permissions, MFA, SSO, sessions, and the privileged-change approval queue. Every action is recorded in the audit trail.
Privileged Change Queue
Maker-checker review for sensitive admin changes. Approvals here unblock privileged actions across the platform.
Role Permission Matrix
What each role is allowed to do by default. Per-user overrides are managed inside each user's drawer.
Product Innovation Lab — Gap Analysis
Deterministic mining of the customer + transaction + product corpus to surface NEW products the bank should develop. Each finding includes evidence, affected customer count, estimated annual revenue, risk, and the governance path to launch. No LLM is used — outputs are auditable for Product Committee & Model Risk.
Candidate New Products (ranked by est. annual revenue)
Governance & Decision Path
Global MVP Capabilities Added
Reference Workflows for Ecobank
Ghana Compliance Controls
Bank-Grade Access Controls
Production Readiness
Platform Documentation
Bank Worker Report Center
Use these packs for client meetings, approval evidence, campaign review, model governance, IT handover, and executive reporting.
Document Preview
Version History
Admin-only: updates package.json and CHANGELOG.md, then refreshes this panel automatically.